Refund Policy

Effective Date: July 13, 2025
Website: https://printcarecentral.online

Thank you for shopping at PrintCareCentral.online. We strive to ensure our customers are completely satisfied with their purchases. If you are not entirely happy with your order, we’re here to help.

1. Eligibility for Refunds

To be eligible for a refund:

  • The product must be unused and in the same condition that you received it

  • The item must be in its original packaging

  • You must request the refund within 7 days of receiving your item

  • A valid proof of purchase (order ID, invoice) is required

2. Non-Refundable Items

The following items are non-refundable:

  • Downloadable software or digital products

  • Printer ink/toner once opened

  • Clearance or final sale items

  • Services or consultations once delivered

3. Refund Process

  1. Contact Us at support@printcarecentral.online with your order number and reason for refund.

  2. Our team will review your request within 48 hours.

  3. If approved, we will send return instructions and the return shipping address.

  4. Once the product is received and inspected, we will notify you of the status of your refund.

4. Return Shipping

  • Customers are responsible for return shipping costs unless the item was defective or the wrong product was sent.

  • We recommend using a trackable shipping method.

5. Refund Timeline

  • Approved refunds will be processed within 5–10 business days after receiving the returned item.

  • The refund will be issued to the original payment method.

  • Depending on your bank or payment provider, it may take additional time for the amount to reflect in your account.

6. Damaged or Defective Items

If you received a damaged or defective item, please contact us within 48 hours of delivery with clear photos of the product and packaging. We will send a replacement or issue a full refund.

7. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item, email us at support@printcarecentral.online.

8. Contact Us

For any refund-related queries, contact us at:

Email: support@printcarecentral.online
Phone: +1 (415) 555-9847
Address: 2275 Market St, San Francisco, CA 94114, USA

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